Sales Policy

Effective Date: January 6, 2025

At Quipynapo, we are committed to offering our customers high-quality women’s footwear at competitive prices. Our Sales Policy outlines the terms and conditions under which sales transactions are conducted on our website and in-store.

1. Pricing

  • Prices: All prices listed on our website and in-store are in U.S. Dollars (USD). Prices are subject to change without notice, and may vary between in-store and online.
  • Promotions & Discounts: We may offer promotional discounts, coupon codes, or special sales events from time to time. These offers are valid only for the specified time period and cannot be combined with other promotions, unless explicitly stated. Discount codes must be applied at checkout to be valid.
  • Tax: Sales tax will be applied to orders based on the shipping address, in accordance with state and local tax laws.

2. Order Process

  • Order Confirmation: Once you place an order on our website, you will receive an order confirmation email detailing your items, total price, and estimated shipping time. This email serves as a receipt of your order, but does not indicate the completion of the sale.
  • Payment: We accept various forms of payment, including credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment methods available at checkout. Payment is required in full at the time of purchase.
  • Order Fulfillment: Orders are processed and shipped once payment is received. You will receive a shipping confirmation email with tracking information once your order is on its way.

3. Availability

  • Stock Availability: All products listed on our website are subject to availability. While we make every effort to maintain accurate stock levels, we cannot guarantee that items will be available at the time of purchase. If an item becomes out of stock after your order has been placed, we will notify you and issue a full refund or offer an alternative product.
  • Backordered Items: In the rare event that an item is backordered, we will notify you of the delay and provide an estimated restock date. You will have the option to cancel your order or wait for the item to become available.

4. Shipping and Delivery

  • Shipping Costs: Shipping costs will be calculated at checkout based on the shipping method and destination. We offer various shipping options, including standard and expedited shipping.
  • International Shipping: At this time, we only ship to U.S. addresses. We are working on expanding international shipping options in the future.
  • Delivery Time: Shipping times vary based on the selected shipping method and your location. Please note that delivery times are estimates and are not guaranteed.

5. Returns and Exchanges

  • Returns: We accept returns within 30 days from the date of purchase, provided the items are unworn, undamaged, and in their original packaging. For more details, please refer to our Refund and Returns Policy.
  • Exchanges: Exchanges are subject to availability. If you wish to exchange an item for a different size, color, or style, please initiate the return process and place a new order for the item of your choice.

6. Cancellations

  • Order Cancellations: You may cancel your order at any time before it has been processed for shipping. Once the order has been shipped, it cannot be canceled. If you wish to cancel an order, please contact us as soon as possible at info@quipynapo.com or call (513) 492-7311.

7. Final Sale Items

  • Non-returnable Products: Items marked as final sale or clearance are not eligible for return, exchange, or refund. Please review the product details carefully before purchasing these items.

8. Customer Support

If you have any questions or concerns regarding our Sales Policy, please contact us: