Payment Policy

Effective Date: January 6, 2025

At Quipynapo, we aim to provide a seamless and secure shopping experience for all our customers. Our Payment Policy outlines the accepted payment methods, payment processing, and security measures we implement to ensure your transactions are safe and efficient.

1. Accepted Payment Methods

We accept a variety of payment options to make your shopping experience as convenient as possible. These include:

  • Credit and Debit Cards:
    • Visa
    • MasterCard
    • American Express
    • Discover
  • PayPal: You can use your PayPal account for a secure, fast checkout.
  • Other Payment Methods: We may accept other forms of payment at our discretion. Any additional options will be displayed at checkout.

2. Payment Processing

  • Order Confirmation: After you complete your order, you will receive an email confirmation detailing your purchase, including the items ordered and the total cost. Please note that this is an order receipt and not a final confirmation of the payment.
  • Payment Authorization: All payments are processed securely through our payment gateway. We may need to authorize and verify your payment details before completing the transaction.
  • Charge: Your payment will be charged to your card or account immediately upon order confirmation unless specified otherwise.

3. Security and Data Protection

At Quipynapo, we take your payment security seriously. All sensitive payment information (such as credit card details) is encrypted using SSL (Secure Socket Layer) technology to ensure your personal and financial data is protected.

  • Encryption: Our website uses SSL encryption to secure your transactions and ensure the confidentiality of your payment information.
  • Third-Party Payment Processors: We work with reputable third-party payment processors (such as PayPal) to handle all transactions. These processors follow strict security protocols to safeguard your payment details.
  • Fraud Prevention: We implement additional fraud prevention measures, such as verifying billing information and using secure payment gateways, to detect and prevent unauthorized transactions.

4. Billing Information

  • Accuracy of Information: When making a purchase, you are responsible for providing accurate billing information, including your name, address, and payment details. Inaccurate or incomplete information may result in delayed processing or cancellation of your order.
  • Billing Address: The billing address you provide must match the one associated with your payment method. This is used for verification purposes and to prevent fraudulent transactions.

5. Taxes

  • Sales Tax: Sales tax is calculated based on your shipping address and the applicable state or local tax rate. The amount of tax will be added to your total during checkout.
  • Tax Exemptions: If you are a tax-exempt organization, please contact our customer service team before placing your order so we can verify your exemption status.

6. Currency and International Orders

  • Currency: All prices listed on our website are in U.S. Dollars (USD). If you are purchasing from a location outside the U.S., your payment will be converted to your local currency by your payment provider or credit card company at the exchange rate at the time of the transaction.
  • International Payments: While we currently only ship within the United States, we are working on expanding our international payment and shipping options. If you are located outside the U.S., please contact our customer support team for assistance.

7. Failed or Declined Payments

  • Payment Issues: If your payment is declined or fails to process, we will notify you immediately and give you the opportunity to update your payment method.
  • Order Cancellation: If we are unable to process your payment after multiple attempts or if a payment is declined, your order will be canceled. You will be informed via email of any issues, and you may be asked to submit alternative payment information.

8. Payment for Pre-Orders and Backordered Items

For pre-order items or products that are on backorder, we will charge your payment method at the time of order. The item will be shipped to you once it becomes available.

9. Payment Receipts and Invoices

After your payment has been processed, you will receive an email receipt confirming your order and payment. This receipt will include:

  • Order number
  • Details of items purchased
  • Amount paid
  • Shipping and billing information
  • Any applicable taxes

You can also view and download your invoice from your account page on our website.

10. Contact Us

If you have any questions or concerns regarding your payment or need assistance with a transaction, please feel free to contact us: